Reshaping Customer Experiences with Passion and Expertise
ICX Evangelist & passionate Customer Experience leader with over a decade of experience driving CX transformation across industries. Specializing in customer-centric strategy, VOC programs, CX tech, CX AI, and building high-impact service teams, I am dedicated to empowering others to create meaningful experiences that drive loyalty and growth. Let's elevate CX together.
Member of CXPA leadership, certified by Bain CCX, and a global professional member of XM.
ABOUT ME
With a focus on reshaping customer experiences, dedicated to helping organizations create motivating, customer-centric workplace cultures that drive growth and success.
CX enthusiast and leader committed to driving CX transformation across industries. My passion lies in empowering organizations to create impactful experiences that foster loyalty and growth.
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